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CE Frequently Asked Questions

Because NEHA receives so many phone calls with questions about continuing education and credential renewals, we have put together this list of commonly asked questions and answers to make this process easier for you.  Click on the link below to reveal the answer.

  • Q: How do I enter in my Continuing Education on the automated form?

  • Q: What is my credentialing ID?

  • Q: How do I know my CE Submission was received/approved by NEHA?

  • Q: How do I check the status of my continuing education?

  • Q: What if my email address/street address/personal information is not on file with NEHA or is incorrect?

  • Q: How do I send NEHA my supporting documentation for my CE Submissions?

  • Q: If I hold more than one NEHA credential do I have to enter in the same course more than once?

  • Q: What is the process and procedure if I am chosen for an audit?

  • Q: What is acceptable for continuing education credit with NEHA?

  • Q: Are university courses acceptable for continuing education?

  • Q: What is the difference between contact hours and CEUs? Which do I need to accrue for renewal of my certification?

  • Q: If I have more than the required number of contact hours accrued within my renewal cycle, can I carry the difference into the next renewal period?

  • Q: Can I enter in my continuing education online if I do not hold a NEHA credential?


Still have questions?
Contact NEHA's Credentialing Department at (303)756-9090, ext. 310 or



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