Regional Quality Assurance Manager
Starbucks Coffee Company
New York, NY

ABOUT THE POSITION

This job contributes to Starbucks success by providing subject matter expertise and implementation support for retail food safety, store cleanliness and store condition standards. Assures an uncompromising experience for all customers by assessing retail stores, educating field partners and resolving quality issues. Models and acts in accordance with Starbucks Guiding Principles.

MINIMUM REQUIREMENTS:

5 years experience in food service establishment inspections, retail foodservice establishment plan review and code enforcement hearings. 2 years experience monitoring food safety programs. 1 year quick service restaurant or retail working experience. Experience in regulatory code or jurisdictional resolution writing.

DUTIES AND RESPONSIBILITIES:

• Consults with operations and facilities teams to implement solutions to ensure that store practices and store designs meet local health regulations governing retail food establishments.

• Develops working relationships with regulatory agencies. Resolves critical issues with health jurisdictions so that regulators perceive Starbucks' commitment to consistently exceeding health department requirements.

• Implements and monitors quality assurance programs to assure that food safety, store cleanliness and store conditions are maintained to Starbucks standards.

• Manages audit data, pest control report information and health department inspections to identify risks and improvement opportunities.

• May supervise retail quality assurance specialist(s) in local markets.

• Participates in activities supporting the departments' mission, strategy and operating budget.

HOW TO APPLY:

For a complete Job Description and to apply online please visit https://starbucks.taleo.net/careersection/10020/jobdetail.ftl?lang=en&job=0000K4J

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