FDA's Oral Culture Learner Project: Helping Food Employees Understand the Importance of Food Safety
What we have here is a failure to communicate! Use this session to obtain insights as to why the retail food regulatory inspection process may not be as effective as it could be. Learn how to tailor your communication techniques to make a connection with food worker that will result in positive behavioral change.
Speaker / Author:
John Marcello, REHS/RS, CP-FS; Chuck Catlin, MPA, RS