Intelligent Service Delivery through a Web Based Environmental Health Knowledge System

How can funding cuts improve environmental health service delivery? Through innovations like the online Regulatory Information and Management System (RIAMS) being used in the UK and Australia, which has delivered big productivity gains and improved service outcomes across international borders. This success has led to more creative approaches for delivering environmental health through public health data, using apps for channel shifting service demand, and encouraging self-service to enable providers to do more with less and enable professionals to focus on the priorities of the day. See how these approaches could work in your program.

Speaker / Author: 
Robert Halford, CEHP, MSc; Sean La Fontaine
Month Year: 
July 2015