Scores and Retaking the Exam


The scaled passing score for the CFOI is 650. Your score will be based on the number of questions answered correctly. If you are unsure of the answer, it is better to guess. You will not be given credit for any question left blank.

The NEHA CFOI examination reports scores using scaled scores that range from 0 to 900 with a passing score of 650.  The raw passing score is mathematically transformed so that the passing scaled score equals 650.  This process is similar to the way one adjusts Celsius and Fahrenheit temperature scales. While the values may differ the temperatures are the same.  For example, water boils at the same temperature regardless of the scale used.

Candidates who pass the examination will earn scaled scores between 650 and above and those who fail earn a scaled score between 0 and 649.  A scaled score is NOT a percentage score.  In summary, a scaled score is merely a transformation of a raw score. Scaling is done to report comparable results when forms and raw passing scores vary over time.

Exam results will be mailed and/or emailed to you from the NEHA office 4-6 weeks after the administration.

Retaking the Exam

An individual who fails a credential exam will receive a retake application 4-6 weeks after they tested. The individual must wait 90 days after the date of their last exam before they may retake the exam.  There is no limit to the number of times an individual may retake the exam.

After submitting your retake application and payment, you will receive a notification 4-6 weeks later with information on setting up the exam.  Retake applications are valid for a period of 2 years from the date of your last exam. If you do not take the exam within 2 years of your last exam, then you will need to reapply for the credential and pay all applicable fees.