Credentialing Manager

National Environmental Health Association logoCompany:  National Environmental Health Association (NEHA)

Location:  Denver, CO

Date Posted:  January 10, 2018

Application Deadline:  Open until filled

Employment Type: Full time

Salary: $55,000 - $60,000 depending on experience.

Credentialing Manager

About the Position

The Credentialing Department supports NEHA's mission by advancing the knowledge and credibility of environmental health professionals through credentials that serve as verification of a baseline level of competency in their subject area.

NEHA is seeking a highly-motivated Credentialing Manager to lead the department by identifying, promoting and implementing innovative ideas and leading-edge concepts while sustaining relevant existing credentials and business practices. The ideal candidate will demonstrate initiative through partnerships, professional connections, and internal collaborations that help move NEHA’s Credentialing Department under a strategic and sustainable business structure. The Credentialing Manager supervises three full-time positions in the department.


  • Manages and provides technical direction to department staff (25%)
  • Manages subject matter experts and psychometric consultants to conduct job task analysis, cut-score studies, and develops exam blueprints and recertification standards for new credentials (15%)
  • Oversees exam development, delivery, item analysis, and security for existing credentials (15%)
  • Develops and sustains marketing strategies for initiatives within department and organization (15%)
  • Manages and analyzes annual budget to ensure department remains profitable (10%)
  • Attends conferences to promote credentialing programs and learn best practices (10%)
  • Maintains credentialing pages on association website (5%)
  • Oversees program approvals and continuing education and certificate of attendance processes (5%)


Bachelor’s degree in business or related field.


  • Minimum of five years’ experience in licensing or credentialing services role with progressive responsibility
  • Minimum of two years’ experience managing a department and staff
  • Knowledge of psychometric policies, procedures, and best practices
  • Proficient in MS Office and Adobe Acrobat
  • Accuracy and attention to detail
  • Ability to manage multiple projects and set deadlines
  • Organizational and time management skills
  • Excellent interpersonal and communication skills

Preferred Experience and Skills

  • MemberSuite or similar Customer Relationship Management or Association Management Software
  • ManageMyTests software
  • PBT Consolidator
  • CBT Experience
  • Contracts Management


  • Ability to occasionally lift 25 lbs. or less.
  • Ability to continuously stand
  • Ability to stoop for extended periods of time
  • Manual dexterity required for operating office equipment

How to Apply 

Send resume and cover letter to Marissa Mills, HR Manager, at

Who We Are
The mission of the National Environmental Health Association is to advance the environmental health professional for the purpose of providing a healthful environment for all. With over 5,000 members and a growing staff of 30 employees we work to fulfill our mission by setting standards of excellence for the profession through our credentialing program; by providing opportunities for education and training at our annual conference as well as through online and in-person courses; and by providing advocacy through our Government Affairs Department. Our headquarters is located in the Denver area.

What We Offer
We offer a generous benefits plan including paid sick and vacation leave and health, dental, vision plans with employee premiums paid 100% by the association. Our benefits also include a five percent of base salary contribution to employee retirement plan; paid short and long-term disability plans and paid term life insurance. We offer workplace flexibility and a wellness program led by an employee committee that strives to inspire, create and maintain a workplace environment that supports physical, mental, and social wellbeing.

When Considering Applicants
When considering applicants, we look for integrity, a vision for what is possible and a proven performance record, along with the education, experience and skills that match the position requirements.

Equal Opportunity Employer (EOE)
The National Environmental Health Association provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the association complies with applicable state and local laws governing nondiscrimination in employment in every location in which the association has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.