Essential Service #9: Evaluate

Evaluate icon with chartEvaluate 

Evaluate effectiveness, accessibility, and quality of personal and population-based environmental public health services

To improve community health outcomes, public health professionals must regularly evaluate the effectiveness, accessibility and quality of their programs.  Results should be made available to make scientifically supported policy decisions and to allocate resources for program improvements.

Vector program activities that fit into Essential Service #9 include, but aren’t limited to:

  1. Ensuring equipment is calibrated and utilized correctly
  2. Utilizing data to compare surveillance and control activities from year-to-year


Customer Satisfaction Survey Template Develop a customer satisfaction survey utilizing this template.

Tools to Drive Quality Improvement of Vector Control Services Discusses the Public Health Foundation (PHF) and the Centers for Disease Control and Prevention's collaboration with five local health departments to identify interventions and implement quality improvement projects for their vector control services

CDC Bottle Bioassay A laboratory manual and video that describes how to perform and interpret the CDC bottle bioassay, a test that determines if a particular formulation is able to kill an insect vector, such as a mosquito, at a specific location at a given time.


Quality Improvement Story Board: Rabies Post-Exposure Prophylaxis (PEP) Steps for improving and evaluating a rabies post-exposure prophylaxis program from Frederick County, MD