Program Manager (Senior Business Analyst)

Seattle and King County logoCompany:  Public Health Seattle and King County

Location:  Seattle, Washington

Date Posted:  June 4, 2020

Application Deadline:   June 28, 2020

Employment Type: Full time

Salary:  $98,674.78 - $125,076.22 Annually

Program Manager (Senior Business Analyst)

The Department of Public Health seeks to hire a Performance Manager to join the Hazardous Waste Management Program (Program) in King County. Considered a national leader, the Program protects and enhances public health and environmental quality in King County by helping citizens, businesses, and government reduce the threat posed by the production, use, storage, and disposal of hazardous materials. This position is being hired through Seattle-King County Public Health, which is one of four partner agencies that provide staff to the Program.

We are seeking a skilled, highly adaptable and collaborative Performance Manager. This key position will lead the development of a robust performance management system, develop and implement strategic direction, improve services to address racial disparities in hazardous material exposures, and ultimately improve public health and environmental outcomes for residents and businesses across King County.

This position reports to the Hazardous Waste Program Director and manages critical functions to assure the Program’s work is strategic, efficient and effective - in fulfillment of its mission, racial equity goals and ratepayer needs. This position will ensure strategic direction for the Program’s Lines of Business, oversee the Program’s performance, research and data functions, and manage special assignments and initiatives. The incumbent will build effective relationships and work with leadership and all functional areas of the Program to develop and implement systems, adaptively plan and evolve work, and manage projects and initiatives across a multi-agency organization.

The Program is comprised of Seattle, King County, 38 other cities and two tribes. The Program is committed to equity and social justice in practice and by policy. We value diverse perspectives and life experiences in our work force and are committed to building a culturally diverse and inclusive work environment. We encourage people of all backgrounds to apply, including people of color, immigrants, refugees, women, people who are LGBTQ, people with disabilities, and veterans.

For more information about the Hazardous Waste Management Program in King County, see

Through the work of over 150 dedicated employees, the Environmental Health Services Division identifies and sustains environmental conditions that promote health equity and healthy people and communities in Seattle and King County. Our vision is healthy, safe, and vibrant communities that are free of health disparities based on race, gender or economic status. The Division’s core values include equity and social justice, integrity, community service, collaboration, a supportive work culture, and learning from each other and the communities we serve.

  • Minimum of five years progressively responsible management experience. Experience must clearly demonstrate the ability to perform all key responsibilities, including senior-level leadership responsibilities and effective staff management.
  • Advanced management experience in performance management, planning, public administration, project management, organizational development, or related responsibilities. Experience in public health, environmental health, or related field desired.
  • Demonstrated ability to work collaboratively, including managing diverse teams; effective communication, delegation, facilitation and negotiation. Demonstrated ability to maintain effective and positive relationships with peers, subordinates and management.
  • Advanced knowledge and experience in complex performance management systems, including design, development and implementation.
  • Knowledge of individual, institutional, and systemic racism, and demonstrated experience advancing racial and social justice in public sector organizations.
  • Advanced knowledge and experience in primary technical and community-based research, qualitative and quantitative analysis, development and application of results-based performance metrics and application of findings to improve programs and services.
  • Demonstrated experience leading large-scale planning efforts, including strategic planning, stakeholder strategies, and recommendation development. Experience implementing plans, managing change and monitoring plan outcomes.
  • Excellent written and oral communications skills. Demonstrated ability to communicate effectively at all organizational levels, and translate complex information for specific audience(s) and purpose(s).
  • Must be adept at navigating varied and sometimes conflicting interests of internal and external stakeholders. Demonstrated skill in making decisions and negotiating outcomes where complexity and conflict may exist.
  • Demonstrated ability to consistently operate with high standards of ethics and accountability, and carry out responsibilities with discretion, confidentiality and political sensitivity as required.
  • Demonstrated ability to work independently, be self-directed and perform duties with minimal oversight and supervision.
  • Advanced degree in performance management, public administration, public health, environmental health, or related field.
  • Experience in a local, intergovernmental or multi-governmental structure.
  • Experience in project and change management, leading complex projects/teams in a matrix management environment.
  • Knowledge of determinants of health and drivers of health inequity.