Program and Operations Manager

Company: National Environmental Health Association (NEHA)

Location: Denver, CO

Date Posted: April 8, 2021

Application Deadline: April 30, 2021

Employment Type: Full Time

Salary: $80,000 to $100,000

Program and Operations Manager

About the Position

The mission of the National Environmental Health Association (NEHA) is to advance the environmental health professional for the purpose of providing a healthful environment for all. Be part of an organization that supports thousands of members committed to ensuring that the air we breathe, the food we eat, the water we drink and play in, and the homes and buildings we live and work in are all safe to enjoy. Since 1937 NEHA has been at the crossroads wherever human health and the environment intersect. As a 501(c)(3) nonprofit organization, through grant and membership support, NEHA works with partners such as the EPA, CDC and FDA on critical and diverse issues such as climate change, food safety, water quality, vector control, preparedness and more. 

With over 6,500 members and a growing staff of over 40 employees we work to fulfill our mission by setting standards of excellence for the profession through our credentialing program; by providing opportunities for education and training at our annual conference as well as through online and in-person courses; and by providing advocacy through our Government Affairs Department. Our headquarters is in the Denver area with a satellite office in the Washington D.C. metro area.


NEHA seeks a qualified individual to manage and administer its programmatic work in the Program and Partnership Development (PPD) Department. This position will enhance operational procedures, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems and improve processes. Responsible for monitoring project deliverables and milestones across PPD’s portfolio of projects. This includes identifying, collecting, and interpreting financial and portfolio performance data in support of informed decision making. This position supports the Director and Associate Director.


Project Development and Implementation (35%)

  • Develops and maintains annual workplans and associated budgets for individual projects in tandem with Project Staff. Seeks guidance as appropriate from PPD Leadership.
  • Ensures accurate project budget development, projections and consistent and timely grant spend down. 
  • Regularly tracks and reports on project progress.
  • Effectively communicates relevant information across the organization. 
  • Maintains an electronic repository of project information/resources for team members to access and update as needed.
  • Contributes to grant applications and program strategy.
  • Provides Director & Associate Director weekly status updates including project deliverables, employee time keeping, and other internal business milestones; identifies challenges and support needs of projects and staff in proactive manner, communicating up to PPD Leadership when/where support is needed.
  • Assists with and oversees other projects as assigned.

Department Administration (30%)

  • Provides high-level oversight of all programs and projects in department.
  • Applies continuous improvement methodologies, such as TQM or Six Sigma, towards analyzing, measuring, and documenting improvements, and assessing department operations and program/project quality.
  • Manages financial operations across the Department. Including maintaining tracking and projection spreadsheets, preparing monthly/quarterly financial reports and communication any irregularities/issues with PPD Leadership as appropriate. Must have extensive experience preparing and managing complex, multi-year budgets in Excel. 
  • Support the Associate Director, with developing/tracking professional development plans for department staff.
  • Seeks opportunities to support staff to increase environmental health knowledge and cross-training.
  • Manages agendas, scheduling, and coordination for regular internal cross-functional meetings.
  • Assures accurate and timely submission of employee timesheets.
  • Approves invoices and reimbursement requests with guidance from Director.
  • Approves and submits PPD Marketing and Communications requests to Marketing Department. Serves as single point of contact for these requests from PPD.
  • Fosters a spirit of teamwork and unity among department members.
  • Represents the department on internal groups such as the Tech Team, Wellness Committee, and other groups as assigned by the Director.

Communication (30%)

  • Ensures effective communication with all departments and internal team communication.
  • Creates and maintains strong working relationships with internal organizational teams.
  • Is the key point of contact for administrative issues, and as such, interfaces with Finance, Marketing and Communication, and other departments within the organization relative to routine operational activities.
  • Is support oriented and solutions focused when approached for guidance or help. If an answer isn’t readily apparent, seeks to find solutions/answers.

Internal Processes and Improvements (10%)

  • Works with Associate Director to create a standard methodology and guidelines for developing grant applications, workplans, budgets and reports.
  • Identifies process improvements and develops policies and procedures for the department.
  • Identifies resources gaps for accomplishing project deliverables.
  • Regularly presents project status to members of the NEHA Senior Team to ensure consistent understanding and to obtain approvals as necessary for the projects to advance.
  • Provides effective feedback to NEHA Leadership through participation on cross-departmental workgroups and calls.



Bachelor’s degree in general business administration, finance, accounting, healthcare management, non-profit management, operations management or business management required. 

Master’s or doctoral degree in general business administration, finance, accounting, healthcare management, non-profit management, operations management or business management preferred.  


  • At least six years’ experience supporting a department or section in a similar capacity, including securing funding and managing budgets, building partnerships, developing policies and procedures, and process improvement.
  • Leadership and decision-making experience. Must have experience developing team members.
  • Working knowledge of modern large-scale data systems and architectures.
  • Budget development and tracking.
  • Grant management.
  • Contract writing and management.
  • Program and project management.
  • Process and procedure improvement.
  • Detail oriented.
  • Excellent interpersonal skills with the ability to work independently.
  • Outstanding written and oral communications skills.
  • Good organizational skills.
  • Proficient in MS Office.
  • Experience in Microsoft Teams and Microsoft Project preferred.
  • Grant writing experience is preferred.
  • Experience in environmental health, public health or non-profit organizations preferred.


The salary range for this position is $80,000-$100,000 and dependent on experience and qualifications.

How to Apply